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Workshop · Teams & Individuals

Emotion Regulation & Resilience

Name it precisely, then decide what to do with it.

High-stakes conversations are emotional, whether we admit it or not. Emotions don't disappear when we suppress them; they show up in tone, in silence and in decisions we regret. The first step is recognizing what you feel, precisely.

This workshop draws on my research on negotiation resilience and my work on the language of emotion. It gives participants evidence-based techniques for managing rejection, staying centered under pressure and keeping trust intact in tense moments.

What participants do

  • Naming emotions precisely: timed lists of emotions and an emotion map
  • Mapping your emotions before, during and after a triggering conversation, in groups of three
  • Accepting emotions and using them as information
  • Recovery rituals, and resilience strategies before, during and after setbacks
  • Peer consultation on a real situation each participant brings

What participants take away

  • How to recognize your emotional triggers in high-stakes conversations
  • Techniques for managing rejection and staying centered under pressure
  • How to protect trust when a conversation gets tense

Book this workshop

Half-day, in person, for groups of about 15, or in modules of 90 minutes to three and a half hours. Participants bring a real situation to work on. Each workshop is tailored to your group.

Every workshop includes Schmingo, my small talk game, to get people talking from the first minute.

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