Terms of Service
Last updated: 13 November 2026
1. Who we are
Digital products on this website are offered by:
Prof. Dr. Brooke A. Gazdag
Hamburg, Germany
Email: hello@schmingo.com
These terms apply to digital products you buy through this website, for example apps, online tools and online courses (“products”). Some products have their own additional terms, shown on the product’s page. For Schmingo, the terms at schmingo.com/terms apply.
Keynotes, workshops and other services are not sold through this website. They are agreed individually in writing, and those agreements apply.
2. How you buy
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
Prices are shown on the product page. Paddle charges the price plus any tax that applies and sends you the invoice.
3. What you get
You get what the product page describes at the time of purchase, for the period stated there. Your access is personal and may not be shared with or resold to others. We keep improving our products and may change features, as long as what you paid for keeps working for the period you paid for.
4. Access codes and links
Some products are unlocked with a code or a personal link sent to you by email. Keep it to yourself: whoever has it can use your purchase. If it gets out, write to us and we’ll replace it.
5. Fair use
Don’t use our products for anything unlawful, discriminatory or insulting, and don’t try to break, copy or resell them. We may block access that is used against these terms, after a warning where reasonable.
6. What stays ours
Our products, their content and their design belong to us. You may use them as described for the period you paid for. Content you create in a product stays yours; you allow us to store and display it so the product works.
7. Availability
We work to keep our products available and fast, but we don’t promise uninterrupted availability.
8. Refunds and right of withdrawal
See the refund policy. Paddle processes all refunds. If you are a consumer in the EU, you also have a statutory right of withdrawal, described in the refund policy.
9. Liability
We are liable without limit for intent and gross negligence, for injury to life, body or health, under the Product Liability Act (Produkthaftungsgesetz) and where we gave a guarantee. For slight negligence we are liable only for breach of essential obligations (obligations whose fulfilment makes the contract possible and on which you may rely), and only up to the damage typical and foreseeable for this kind of contract.
10. Changes
If we change these terms, the new version applies to purchases made after the change. Earlier purchases keep the terms that applied when you bought.
11. Law and venue
German law applies. If you are a consumer, the mandatory consumer protection rules of the country where you live still apply. For businesses, the place of jurisdiction is Hamburg.